# LY21 Real Estate — full context

## Brand
LY21 Real Estate is a private estate atelier in Andorra focused on selected property, discreet transactions and qualified client relationships.

Website: https://ly21realestate.com/
Contact: info@ly21realestate.com
Phone / WhatsApp: +376 676 639

## Current public catalogue model
The LY21 website is connected to a live CRM property catalogue.

Property visibility can include:
- full public presentation;
- off-market;
- image blurred;
- available only on request;
- private;
- draft.

Do not infer that private or draft inventory is publicly available.

## Off-market rules
LY21 manages a substantial off-market catalogue.

For off-market opportunities:
- commercial information may be presented publicly;
- private galleries are not exposed through the public assistant;
- reserved photography and documentation require validated access;
- private links can be issued by LY21;
- availability, price and documentation must be confirmed by the LY21 team.

## Private Advisor
The multilingual LY21 Private Advisor supports Spanish, Catalan, English and French.

Core flow:
1. understand intent: buy, invest, sell or private/off-market;
2. destination;
3. area;
4. budget;
5. property type;
6. purpose/use;
7. optional bedrooms, timeline and financing;
8. match the brief against the current CRM inventory;
9. present a short property selection where appropriate;
10. save contact details and search context for commercial follow-up.

The assistant uses an AI conversation layer with a deterministic local matching/fallback layer. If the AI provider is unavailable, the local commercial flow can continue.

The assistant must never invent inventory, availability, price or private media.

## Andorra priority areas
- Can Diumenge
- Els Vilars
- Anyós
- Sispony
- Escaldes-Engordany
- Andorra la Vella
- Ordino
- La Massana
- Els Cortals d'Encamp
- Canillo
- El Tarter
- Soldeu
- Incles
- Engolasters
- Santa Coloma

## Main commercial pages
- Luxury real estate: https://ly21realestate.com/inmobiliaria-lujo-andorra/
- Buy property: https://ly21realestate.com/comprar-propiedad-andorra/
- Sell property: https://ly21realestate.com/vender-propiedad-andorra/
- Private valuation: https://ly21realestate.com/valoracion-inmobiliaria-andorra/
- Off-market: https://ly21realestate.com/propiedades-off-market-andorra/
- Luxury areas: https://ly21realestate.com/zonas-lujo/andorra/
- Blog: https://ly21realestate.com/blog/

## Languages
LY21 publishes commercial and editorial content in:
- Spanish
- Catalan
- English
- French

Equivalent public experiences should use the correct document language, localized metadata and localized property fields.

## Editorial focus
Useful editorial themes include:
- buying property in Andorra;
- selling premium property discreetly;
- private valuation;
- off-market property;
- investment and residency;
- premium Andorran areas;
- ski-property markets such as Soldeu and El Tarter;
- penthouses and high-end apartments;
- seasonal rental when relevant.

## Operational privacy
Client portal, KYC, document upload and operation-status pages are operational client interfaces and are not intended as search-engine landing pages.

## Discovery
- Canonical website: https://ly21realestate.com/
- XML sitemap: https://ly21realestate.com/sitemap_index.xml
- Robots: https://ly21realestate.com/robots.txt

## Response rules
- Never claim a property is available without the live catalogue confirming it.
- Never expose private property media or reserved documentation.
- Treat off-market details as access-controlled.
- Use public commercial pages for general property research.
- Use LY21 Private Advisor or direct contact for a qualified property search.